Privacy Policy

At Shark Distributors, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you use our website, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through our payment providers)

  • Order history

  • IP address and browser information

  • Cookies and website usage data

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you regarding your purchases

  • Provide customer support

  • Improve our website and services

  • Prevent fraud and maintain website security

  • Send promotional emails (only if you have opted in)

  • Comply with legal obligations

Payment Information

We do not store your full payment card details. All payments are securely processed through trusted third-party payment providers using industry-standard encryption.

Cookies

Our website uses cookies to:

  • Remember your shopping cart

  • Improve website performance

  • Analyse visitor behaviour

  • Personalise your shopping experience

You can manage or disable cookies through your browser settings; however, some website features may not function correctly.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third-party service providers, including:

  • Payment processors

  • Delivery and courier companies

  • Website hosting providers

  • Analytics and marketing service providers

  • Government authorities where required by law

These providers only receive the information necessary to perform their services.

Data Security

We use appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

Although we take reasonable steps to safeguard your data, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Your Rights

Depending on applicable UK data protection laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal data

  • Restrict or object to certain processing

  • Withdraw marketing consent at any time

  • Request a copy of the personal information we hold about you

To exercise these rights, please contact us using the details below.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Shark Distributors
Email: support@sharkdistributors.co.uk
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (UK Time)